How do companies evaluate employees' and candidates' English communication skills?
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01
Interview in English with human resources representative and managers who are foreign expert
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02
Using tests and proficiency assessment standards created by English language centers themselves.
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03
Through English tests sold online.
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04
Candidates or Employees submit TOEIC & IELTS certificates
Disadvantages
of above approaches:
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Candidates/Employees can prepare in advance for English interview situations.
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The available tests are mostly multiple-choice, focusing on grammar, vocabulary, and reading comprehension. However, in professional settings, communication requires listening and speaking skills
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Assessments from language centers are typically developed and use their own standards. Businesses cannot accurately determine if candidates/employees who meet these standards will communicate at the level required for their job.
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Many language centers nowadays offer international certification exam preparation programs that focus on solving past papers and test-taking tips to achieve high scores. Therefore, someone with a high score on these certifications may not necessarily meet the English communication requirements in the workplace
Axcela's English Language Proficiency Assessment for Workplace
Help businesses assess the English communication competence of their employees or candidates according to a globally recognized English standard, CEFR. This is one of the four reputable standards globally recognized for working professionals, alongside TOEIC, TOEFL, and IELTS.
For internal assessment purposes, based on the evaluation results, Axcela will analyze and provide detailed reports on the communication abilities of the enterprise's staff, assessing whether they correspond to the positions they hold according to the CEFR evaluation scale.
For recruitment purposes, Axcela advises businesses to establish English proficiency standards aligned with each job position based on the CEFR framework. This approach helps avoid setting overly high targets that may not be necessary for the actual job requirements, thereby preventing the loss of well-qualified candidates or undue pressure on employees.
Based on the English communication requirements aligned with job roles as proposed by the CEFR standard, businesses have full control over planning training tailored to each position. This approach avoids unnecessary and overly ambitious training goals that may result in wasteful spending for the enterprise.
Employees of the enterprise who understand the English communication goals they need to achieve will be more proactive and responsible in committing to participate in the courses organized by the company. With clear objectives in mind (such as aiming for a B1 or B2 level), employees have a specific target to work towards, rather than pursuing a vague goal of "fluent communication," which can diminish their motivation to learn over time.
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